Time Management for Doctors:
A practical toolkit for taking control

22 November 2017  |  London

Book Now

Early bird ends 11 Oct 2017


In this brand new, up to date and practical course our expert trainers will take you through a toolkit for taking back control when dealing with an increasingly challenging workload in a highly stressful environment. We will look at both practical tools which you can use to manage your time, delegate and plan as well as behavioural changes you can make to feel more confident in asserting yourself, delegating and negotiating and influencing. The aim of the course is to give you the skills to build resilience, effectively manage your workload and give the best care to your patients while maintaining a healthy work-life balance.


 CPD certificate of attendance

Dedicated Q&A with the experts

Networking breaks giving you the opportunity to discuss key topics with your peers

Access to expert speakers

Teaching will be in small groups of up to 25 people and will be tailored to the individual needs of those in the room

6 month subscription to BMJ Best Practice & BMJ Learning


Delegate Fees

Fee (Incl. of VAT)Early birdFull Fee
BMA member: Doctor£149£199
Doctor (standard)£249£299
BMA Member: trainee doctor / Recently qualified £99£149
Trainee doctor / Recently qualified£149£199

Prices are per delegate, per day.
If you are having difficulty booking online, you can also register by:
Phone | 0207 111 1105     Post | Download a postal booking form and returning it to BMJ Contact Centre, 12th Floor, Southgate House, Wood Street, Cardiff, CF10 1GR.


Audience: All grades

  • Wednesday 22 November
  • 9.30am – 5.00pm
  • BMA House, Tavistock Square,
    London, WC1H 9JR


Time     Topics to be covered
09:30 - 10:30Opening session
Aims and objectives for the course
10:30 - 11:00Refreshments
11:00 - 13:00Time management
In small groups of 25 people maximum, this interactive workshop will cover:
- From time-management to self-management
- Exploring your time management challenges
- Time for a self-audit: how are you currently using your time?
- Helping/hindering attitudes and behaviours: the psychology of time management
- What and how are you going to change – taking a step-wise approach:
• Short term horizons – clear the backlog
• Medium term horizons – personal modifications
• Long term horizons – influencing beyond you

- Summary of practical tools and techniques
- Personal action plans
13:00 - 14:00Lunch
After the lunch break you will have the chance to pick from one of the following workshops to further build on your time management skills. All sessions will be in groups of up to 25 and the sessions tailored to your personal needs.
14:00 - 15:45Breakout 1: Stress management
This session will cover:
- Defining and recognising stress; stress vs pressure
- Self-awareness – what are your flash points? Self-reflection
- What are your stress responses?
- Sources and causes of stress
- Managing stress response:
> SELF – choosing/changing your emotional and behavioural responses, developing coping mechanisms
> OTHERS/ENVIRONMENT – take control and change/influence
- Pulling on your own resources – how can your abilities alleviate the stress
- Evaluating other support available
- Personal action plans

14:00 - 15:45Breakout 2: Patient management
This session will cover:
- Ingredients of a successful doctor-patient interaction – what is happening when it all goes well?
- Where the interaction falters: identifying the contributing factors
- Increase your self-awareness: where are your emotions and what are your judgements?
- Take control: pro-active and re-active management of the situation
- Exploring patient interactions across different branches of practice – similarities and differences
- Sharing effective practices - what can we learn from each other?
- Personal action plan
14:00 - 15:45Breakout 3: Assertiveness, negotiating and influencing
This session will cover:
- Defining assertive behaviour and differentiating from passivity, aggression, passive aggression
- Where and why do we find it challenging to be assertive – identify barriers, internal and external
- How would being more assertive help you?
- Influencing techniques
- The language of negotiation
- Delivering a win-win outcome
- Summary of practical tools and techniques
- Personal action plans
14:00 - 15:45Breakout 4: Planning, organising and delegating
This session will cover:
- When and how do you plan? What is working, what isn’t working
- Barriers to effective planning
- Carving out the time and space to plan
- Creating personal efficiencies, reducing waste
- Planning and prioritising: techniques
- Creating your own efficient systems
- Summary of practical tools and techniques
- Personal action plans
15:45 - 16:00Refreshments
16:00 - 17:00Closing session
Reflections on the day and summary of outcomes in plenary:
- Shared and differing experiences/perspectives
- Emerging good practice
> More effective self-management
> Maximising your powers of influence
> Refocus on self-care
- Address challenges anticipated
- Post-course support and networking

Programme subject to change. Further speaker details to be announced in due course

Dr Claire Kaye

Dr Claire Kaye

GP, Hertfordshire

Claire Kaye is a GP in Hertfordshire. She has been involved in medical education for over 10 years mainly for UCL and BMJ Masterclasses. She has won 5 awards in medical education from UCL and has a particular interested in Falls and Frailty in the elderly population. As a result she has set up and runs a service for housebound patients at her surgery. Claire is also a CQC inspector.

Gwen Knowles

Gwen Knowles

Medical Careers & Leadership Consultant and Professional Development Coach

Gwen Knowles is a Medical Careers and Leadership Consultant, and Professional Development Coach and Trainer, with over 10 years experience, who works with healthcare professionals and business executives. She has a particular interest in the neuroscience behind learning and behavioural change, and brings this scientific underpinning to their coaching and facilitation to ensure that participants understand and engage fully in their own personal and professional development and increase their success.
Gwen works as a coach helping business executives navigate tricky career transition points, as they stretch into new leadership positions, or move into new organisations and roles. She has helped a diverse range of clients move successfully through change; work more in alignment with their strengths and values; develop confident team management; improve their communication, negotiation and influencing skills; lower their stress levels; and have greater leadership presence and impact.
She is also passionate about online learning. She designed and wrote a wide range of interactive content for University of the Arts London’s award-winning career development website, and is Founder and Director of a company that collaborates with senior coach-trainers to provide cutting edge online video learning and blended learning for professional coaches and trainers.

Trevor Bibic

Trevor Bibic

Trevor has been working in personal and professional development for 5 years designing and delivering a wide range of workshops, webinars and one to one coaching. Trevor has held various management and leadership positions throughout his career. In addition, he has been involved in recruiting for over 20 years. This has given him an excellent understanding of dynamic working environments and challenges.

Trevor has worked with organisations such as The British Medical Association, Health Education England, Association of Optometrists and a number of high profile higher education institutions such as Kings College and UCL.

Sophia Bourne

Sophia Bourne

Medical Careers Consultant

Sophia joined the BMA as a Medical Careers Consultant nearly three years ago. She has over 20 years’ experience across a number of management and employee development-focused roles including one-to-one careers guidance, career coaching, employee development and group skills training within Adult Careers Guidance settings, her Career Coaching practice, and earlier roles in HR Management within Marks and Spencer plc, HR Consultancy within PricewaterhouseCoopers, and Employee Research Consultancy within ORC International. Sophia holds a BSc in Biological Sciences (Psychology), the Diploma in Careers Guidance (Part 1) along with the NVQ 4 in Advice and Guidance, a Diploma in Life Coaching, and MSc in Occupational Psychology from Birkbeck College, University of London. Sophia is also qualified in psychometrics Test User Occupational-Ability/Personality.

Susan Edwards

Susan Edwards

Careers & Leadership Consultant, Trainer and Speaker

Susan Edwards is a careers & leadership consultant, trainer and speaker. Drawing on over 15 years of professional experience she works in healthcare, business and finance sectors. Susan works with Health Education England’s professional support unit delivering one to one careers support to healthcare professionals. She runs a leadership, management, workplace communication and well-being training and e-learning for the British Medical Association. She works for the London School of Economics on their TRIUM and Global Masters in Management programme working with senior executives globally as an executive coach. Her research interests include the value that individuals bring to the work place after a career break. Academically she has a MA, MSc, Post Grad Diploma and professional qualifications in MBTI and Thomas Kilmann Conflict Mode Instrument.

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