Frequently asked questions

How do I register?

There are three different ways to register and pay:

  1. Complete the online registration. We accept credit card or debit card.
  2. Book and pay via telephone by calling our customer service team on 0207 111 1105

You can pay by cheque, credit card or debit card. Please make cheques payable to BMJ Publishing Group Ltd and drawn in pounds sterling.

What is the cancellation and refund policy?

Do I need to bring anything?

Please ensure you have a reliable internet connection. Some delegates like to have a notepad on hand, but it’s not necessary.

What is a BMJ Masterclass webinar?

A webinar is a web-based seminar filmed at one central location. Users can log on from a location of their choice and take part in real-time teaching.

What are the features of a webinar?

What are the benefits of a webinar?

How do I know my place is secure?

Once you have booked your place for a webinar, you will automatically receive a confirmation email.

What are the benefits of a webinar?

How do I access the webinar?

How do I access the on-demand recording of the webinar?

The link to the on-demand recording of the webinar will be emailed within one week of the webinar taking place and will be available for six months after the event.

When will I receive my certificate of participation?

Certificates are emailed to participants within one week of the webinar taking place

Will I receive a copy of the slides that accompany the webinar?

Subject to speaker consent, we will email a locked PDF of the slides for your reference within three days of the webinar taking place.

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